Terms of Use

Effective Date: May 17, 2025

Welcome to Belama! By accessing our website or purchasing products from our Shopify store, you agree to the terms outlined in this document. These Terms & Conditions govern your use of our services, including merchandise purchases. Please note that alcohol (Belama Rum) is not sold or shipped directly through this website.

1. Terms of Service

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions:

Eligibility

You must be at least 21 years old to use this site. By using the site, you confirm that you meet the legal drinking age in your jurisdiction.

Intellectual Property

All content on the site — including logos, text, images, videos, and branding — is the intellectual property of Belama and may not be reproduced or used without written permission.

Product Descriptions

We aim to be as accurate as possible with product descriptions and images. However, we do not guarantee that product information is error-free, complete, or current.

Prohibited Uses

You agree not to use the site:

  • For any unlawful purpose
  • To solicit others to perform or participate in unlawful acts
  • To infringe upon our intellectual property rights
  • To upload or transmit malicious code

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

2. Refund Policy

Merchandise

If you’re not satisfied with your purchase of Belama-branded merchandise (excluding rum), we offer refunds within 14 days of delivery

To be eligible for a refund:

  • The item must be unused, in its original packaging
  • You must have a valid proof of purchase

Return shipping costs are the responsibility of the customer unless the item was defective

Non-returnable items include:

  • Gift cards
  • Downloadable products (if any)

Please contact us at info@belamarum.com before returning any items. We will provide instructions and a return address.

Rum

We do not sell or ship alcohol through this site, so all rum purchases or returns must be handled in accordance with local distributors or retailers.

3. Shipping Policy

Shipping Applies to Merchandise Only

We only ship Belama-branded merchandise (e.g., apparel, accessories). Rum is not available for purchase or delivery through this website.

Shipping Timeframes

Orders are typically processed within 3–5 business days. Delivery times vary based on your location and chosen shipping method.

Shipping Rates

Shipping charges are calculated at checkout based on weight, size, and destination.

Lost or Damaged Items

We are not responsible for items lost or damaged during transit. If your item arrives damaged, please contact us within 7 days with photos and order details.

4. Contact Information

For questions about these Terms & Conditions, or for help with your order, contact us at:

Email: info@belamarum.com